Privacy Policy

Alexar LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Site") or use our services, including professional consulting, translation, administrative, and advisory services (the "Services").

By using our Site or Services, you agree to the collection and use of information in accordance with this policy.

We use the information we collect to:

• Provide and execute the Services you request
• Process and securely store uploaded documents
• Manage appointment bookings and scheduling
• Communicate with you about your orders, appointments, and account status
• Respond to inquiries and provide customer support
• Ensure Site and account security and prevent fraud or unauthorized access
• Comply with legal and regulatory recordkeeping obligations

Your data is stored using secure cloud infrastructure:

• Encrypted cloud file storage within your dedicated client directory
• Secure account and session management with support for multi-factor authentication
• Reliable website hosting with automatic HTTPS/TLS encryption

All connections to our Site are secured via HTTPS. We implement safety headers (including HSTS, CSP, and X-Frame-Options) as additional protection against unauthorized access.

While we take reasonable steps to protect your information, no method of electronic transmission or storage is 100% secure, and we cannot guarantee its absolute security.

We do not sell or share your personal data with third parties, except:

• Service Providers: Trusted cloud infrastructure partners (authentication, cloud storage, hosting, and scheduling providers) solely to operate our Services
• Legal Requirements: When required by court order, subpoena, or other government request

We never use the content of your documents for any purpose other than providing the requested services.

Depending on your location, you have the right to:

• Access — request a copy of the personal information we hold about you
• Correction — request correction of inaccurate or incomplete information
• Deletion — request deletion of your personal information, subject to legal retention requirements
• Withdrawal of Consent — withdraw consent for data processing at any time

To exercise any of these rights, contact us at the phone number or address listed in Section 11. We will respond to verified requests within 30 days.

We retain your data for as long as necessary to provide our Services and to comply with legal recordkeeping obligations. Regulatory files are kept for the minimum periods required by law. After the applicable retention period, data is securely deleted. You may request earlier deletion of non-regulatory files by contacting us.

We use only essential cookies required for authentication and Site functionality. We do not use tracking, advertising, or marketing cookies. For more information, see our Cookie Policy.

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information promptly.

We may update this Privacy Policy from time to time. Changes take effect upon publication on this page, with an updated "Last updated" date. We encourage you to review this policy periodically. Your continued use of the Services after any modification constitutes acceptance of the revised policy.